About Us

About Us

A SNAPSHOT: As voted and honored by our industry peers, Custom Travel Solutions is the world's best white label travel club provider for:
1) Membership-driven organizations seeking marketplace growth and prestige, and
2) Medium-sized employers who are seeking to recruit and retain great employees.

WHY WE EXIST: Our goal is to use our industry expertise, technology capabilities, and extensive relationship network to provide companies with a turn-key ability to have a travel club that offers a comprehensive set of elite members-only travel and lifestyle benefits through one easy-to-use platform.

OUR PHILOSOPHY: To us, it’s all about customer service. We want our clients and users to be elated with every step of their experience. Like any business, we may not hit the mark every time, but it certainly IS our desire to do so.

WHY WE DID THIS: From their unique vantage point at the front lines of travel technology, our founders noted the evolution of people’s travel habits and the inherent attractiveness and aspirational nature of elite travel benefits.

Their insights led to the recognition of an immense need for an unconventional opportunity – the ability for companies across every industry to easily offer a compelling array of travel and lifestyle benefits that could drive additional revenue, improve loyalty, and enable them to differentiate their offerings. Since this simply did not exist, Custom Travel Solutions was born.

HOW WE DID THIS: For nearly 30 years, our founders have been building travel businesses and technologies that enable companies and organizations around the world to drive sales and boost loyalty. By combining our technological expertise with our industry relationships, we were able to source and package a massive inventory of members-only travel and lifestyle benefits. As a result, we built our travel club concept onto a customizable framework that our clients could use with their customers, members, or employees.

HOW WE CHANGED THE INDUSTRY: Our concept changed the unattainable mystique and romance of travel because it was no longer the exclusive purview of luxury resorts and marketing-savvy booking agents. Now, any organization could offer elite membership-based travel benefits as a way to expand or improve all of their business relationships.

WHY YOU MIGHT WANT A TRAVEL CLUB: We help savvy organizations boost revenue and/or build loyalty by providing high-value, members-only travel and lifestyle benefits to their key people. Our platform connects the end-user to your brand, and offers high-touch customer service while fully automating all membership management and travel fulfillment functionality. This allows your brand to harness the mystique and romance of travel to achieve your business objectives.

We know you may not have previously considered a travel club concept as a way to boost your bottom line or increase your customers’ affinity toward your brand – few outside of the travel industry do – but this is an approach that has demonstrable benefits with minimal investment and development required on your part.

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