Smart, Seamless, & Cost Effective Hotel Bookings Reconfirmation
Cut costs, boost efficiency, and deliver a great experience with AI-driven hotel booking re-confirmations.
The Solution to Your Hotel Booking Confirmation Problems
Are high costs and inefficiencies from manual booking confirmations holding your business back and adding to operational costs? Guests or members expect perfection, but manual errors risk satisfaction and your reputation. Get an advanced, scalable, and cost-efficient AI solution that transforms how you manage hotel bookings.
Automate Confirmation Processes
Our AI seamlessly retrieves hotel confirmation numbers through natural, human-like interactions.
Reduce Costs Drastically
Only pay a fraction of the cost compared to manual customer support, and save.
Integrate Seamlessly
Real-time updates flow directly into your CMS thanks to our robust API connectivity.
Scale Effortlessly
Gestiona grandes volúmenes de reservas con facilidad; no se requieren recursos adicionales.
Technology Backed By Decades of Industry Expertise
We’ve handled millions of bookings over the years, developing technologies that solve real-world travel challenges. We understand the nuances of the booking confirmation process, and our AI-reconfirmation tool reflects that expertise.
Bookings Enter Queue
New bookings automatically flow into the reconfirmation system.
AI Takes Charge
Intelligent, human-like AI engages with hotel IVRs or staff to confirm details.
Updates Delivered Instantly
Real-time outcomes are logged into your own dashboard.
Smart Exception Handling
Unsuccessful confirmations are flagged for review.
Hear It In Action
Example 1
Example 2
Frequently Asked Questions (FAQs)
How does AI reconfirmation work?
New bookings enter a reconfirmation queue. The AI then places voice calls via hotel IVRs or staff, retrieves internal confirmation numbers, and logs them in real time, flagging any issues for review.
How does it integrate with my systems?
Seamless API connectivity ensures reconfirmation results flow directly into your CMS for instant visibility and smooth operations.
What differentiates CTS’s AI tool from other reconfirmation systems?
Powered by decades of travel-tech expertise, it offers natural-sounding AI, intelligent call timing based on data insights, full API integration, and effortless scalability—all under a trusted private-label travel platform.
Can it handle complex hotel IVRs and call transfers?
Yes. Built to mimic human voice interactions, the AI navigates through auto-attendants, hold music, and transfers just like a real agent.
