Latest insights from custom travel solutions
Latest Insights
Explore the latest at Custom Travel Solutions (CTS). Discover innovative strategies to grow your business or enhance your membership and customer loyalty programs with travel rewards.
The CFO’s Guide to Travel Benefits: ROI, Margin, and the Cannibalization Question
Blog The CFO’s Guide to Travel Benefits: ROI, Margin, and the Cannibalization Question Somewhere between the loyalty team’s business case and a signed contract sits ...
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Retaining High-Value Policyholders When Nearly 1 in 3 Customers Switch
Blog Retaining High-Value Policyholders When Nearly 1 in 3 Customers Switch Insurance has spent the past several years repricing risk, and policyholders have responded the ...
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How to Reduce Subscription Churn in the First 90 Days
Blog How to Reduce Subscription Churn in the First 90 Days FAQ Most premium subscription brands lose the members they will lose long before those ...
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The Non-Dues Revenue Playbook: How Associations Can Grow Revenue and Keep Members at the Same Time
Blog The Non-Dues Revenue Playbook: How Associations Can Grow Revenue and Keep Members at the Same Time For most associations, non-dues revenue and member retention ...
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Neobank Profitability: Why Interchange Alone Won’t Get You There
Blog Why Interchange Alone Won’t Make Your Neobank Profitable Most neobanks have proven they can acquire customers. What they have not proven, at scale, is ...
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Travel Benefits for Customer Retention
Blog Travel Benefits for Customer Retention: The Most Underused Loyalty Lever Most subscription and membership operators are fighting the same battle on the same ground. ...
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How to Reduce Customer Churn: 9 Tactics Ranked by ROI
Blog How to Reduce Customer Churn: 9 Tactics Ranked by ROI Quick answer — the 9 tactics, ranked Add a header to begin generating the ...
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What Is Customer Retention? (And the One Lever Most Subscription Operators Underestimate)
Blog Why A Travel Club Loyalty Is A Win-Win For Revenue Quick answer Customer retention is the percentage of customers a business keeps over a ...
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Churn Rate Analysis Reveals Why Month 4 Is Your Loyalty Program’s Danger Zone
Blog Churn Rate Analysis Reveals Why Month 4 Is Your Loyalty Program’s Danger Zone Loyalty platforms and subscription businesses spend a great deal of energy ...
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Credit Card Benefits Are Not For Engagement: Millennials Want More Travel Rewards
Blog Credit Card Benefits Are Not For Engagement: Millennials Want More Travel Rewards Everyone had an impression that credit card companies must have loyalty points ...
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Travel AI Is Rewriting How the World Books Travel
Blog Travel AI Is Rewriting How the World Books Travel The way people book travel is changing. Not slowly. Not quietly. Completely. For years, booking ...
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10 Cruise Tourism Trends for 2026: Travel Platforms Need To Stay Ready
Blog 10 Cruise Tourism Trends for 2026: Travel Platforms Need To Stay Ready Cruising keeps breaking records every year. The cruise industry just crossed 40 ...
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