Custom Travel Solutions

Tropical beach with turquoise water

About Custom Travel Solutions

Transforming Travel & Loyalty Through Custom Technology

Custom Travel Solutions powers private-label travel platforms for membership and loyalty programs worldwide, helping organizations drive engagement, retention, and long-term revenue.

  • 45,000+Travel Options
  • Private-LabelPlatform Model
  • GDPRCompliant

Programs running on CTS

  • Aer Lingus
  • Air Canada
  • Air France
  • Air New Zealand
  • American Airlines
  • Avalon Waterways
  • British Airways
  • Carlson
  • Carnival
  • Celebrity
  • Costa
  • Crowne Plaza
  • Delta
  • Disney
  • easyJet
  • Emirates
  • Etihad
  • Four Seasons
  • Hawaiian
  • Hilton
  • Holland America Line
  • Hyatt
  • IHG
  • Indigo
  • InterContinental
  • Japan Airlines
  • JetBlue
  • KLM
  • Korean Air
  • Lufthansa
  • Marriott
  • Norwegian
  • Paul Gauguin
  • Princess
  • Qantas
  • Royal Caribbean
  • Ryanair
  • Sandals
  • Seabourn
  • Sheraton
  • Silversea
  • Singapore Airlines
  • Swiss
  • The Ritz Carlton
  • TourHub
  • Tripadvisor
  • Turkish Airlines
  • United Airlines
  • Viking
  • Vistara
  • Wyndham
  • WestJet

Visionary leadership

We bring 100+ years of combined experience in the travel tech industry

Mike Putman, Founder & CEO at Custom Travel Solutions

Leadership

Mike Putman

Founder & CEO

Travel industry entrepreneur with 40+ years of experience building global distribution and private-label travel platforms. Founded one of the earliest online travel companies and later led large-scale white-label solutions for major global brands. At CTS, he drives long-term strategy, platform innovation, and trusted enterprise partnerships. He also founded RouteStack, travel infrastructure that connects AI agents to live, bookable travel.

Melinda Burch, VP of Business Development at Custom Travel Solutions

Leadership

Melinda Burch

VP of Business Development

Senior commercial leader with 30+ years of experience at globally recognized brands like Coca-Cola and Georgia-Pacific. Expert in revenue strategy, pricing governance, and large-scale commercial transformation. At CTS, she leads global partnerships and ensures disciplined, enterprise-ready growth strategies.

Paul Kitching, Chief Product Officer at Custom Travel Solutions

Leadership

Paul Kitching

Chief Product Officer

Travel technology and operations executive with 25+ years of experience across travel commerce and embedded service platforms. Specializes in operational resilience, supplier integration, and scalable fulfillment systems. At CTS, he leads global operations and delivery performance for enterprise partners.

Yogesh Kapadne, Chief Technology Officer at Custom Travel Solutions

Leadership

Yogesh Kapadne

Chief Technology Officer

Technology leader with 22+ years of experience building secure, enterprise-grade SaaS and cloud platforms. Expert in scalable architecture, DevSecOps, and API-driven ecosystems. As CTO, he ensures CTS technology is resilient, governable, and ready for regulated and high-growth environments.

Kat Whitaker, Chief Financial Officer at Custom Travel Solutions

Leadership

Kat Whitaker

Chief Financial Officer

Travel operations and business management leader with 25+ years of experience supporting complex leisure and corporate programs. Brings deep expertise in financial controls, reporting integrity, and operational governance. At CTS, she helps ensure service delivery remains reliable, auditable, and scalable across markets.

Diane Pierson, Chief Marketing Officer at Custom Travel Solutions

Leadership

Diane Pierson

Chief Marketing Officer

Market strategist with 20 years’ experience building understanding, awareness and demand for complex technology products. Has advised marketing teams at Sabre, Alibaba and AWS, among other global brands. Leads B2B marketing for CTS, and B2C marketing for our private-label travel solution customers.

Ishan Anand, VP of Product at Custom Travel Solutions

Leadership

Ishan Anand

VP of Product

Product leader with nearly 20 years across consumer marketplaces and enterprise SaaS. Led product for MakeMyTrip’s highest-traffic businesses, and built enterprise SaaS at Xerox for Fortune 500 companies. Leads product strategy and vision for CTS.

Our Mission Remains The Same

To be the trusted partner for top companies looking to leverage travel to boost customer or employee loyalty.

  • Private Label Platform

  • Loyalty Solutions

  • Accommodations API

We offer a premium travel inventory that includes accommodations, vacation rentals, cruises, airlines, car rentals, tours, activities, and other travel benefits—all at wholesale rates. This allows our clients to set their own margins and achieve their revenue goals. Our loyalty solutions are plug-and-play, ready for quick deployment, helping our clients fully leverage travel benefits to boost member engagement.

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