The Most Comprehensive Travel Club & Loyalty Platform Solution Out There
If you think your members deserve access to great rates on 3M+ hotels & accommodations worldwide, 45k+ cruise itineraries, 20k+ activities & tours, and stand-apart benefits - you are at the right place!
We Offer a Truly Private-Labeled Platform
Unlike our competitors, we offer you complete control over your platform. From the look to the types and number of benefits you can offer to the revenue/commission you make on each booking, you choose everything.
| We service your members | Higher Value Means More Profits | Unmatched Member Benefits | Fully Customized to your brand, fully Customizable to Your Needs | Migration From Another Platform Is Seamless | Built With YOU in Mind |
|---|---|---|---|---|---|
| You retain full ownership of your customer relationship, and your brand | Sell and retain better with a membership unique to your brand. Segment by tier and earn more profit per member. | 3M+ hotels, 1400+ lounges, 950 airlines and low cost carriers, 45,000+ cruise itineraries and 20,000+ tours included. Deliver a one-stop shop to your members, plus access to high-value benefits. | Build your own local & global membership platform in 60+ languages, 134 currencies, and 175+ cryptocurrencies. APIs are fully supported. | We’ll help you create a customized solution to migrate your platform to our solution within 10 hours & you’ll be live within a week! | We’ll help you with a turnkey sales process and continuous feedback to grow and retain your members. Easily access your data and analytics suite from our owner-friendly backend and analytics suite to facilitate decision-making. |
We’re Simply Better Than The Competition
We’ve worked for 35 years to create a solution that helps travel work for you and your goals. Whether it's our technology, our benefits, or our world-class customer support, we are simply ahead of our competitors.
Technology
| Features | CTS | Competition (*Arrivia) |
|---|---|---|
| Fully Customized platform harmonized to your brand and voice that speaks to your members | YES | NO |
| Customizable tier structures designed to for ease of acquisition as well as membership progression | YES | NO |
| Up to 134 currencies and 175 cryptocurrencies are available | YES | NO |
| Fully multilingual | YES | YES |
| Custom Virtual Currency Rewards Programs | YES | NO |
| Upsell program from tier to tier | YES | NO |
| Successful referral program continually generating new members | YES | LIMITED |
| Marketing suite to support your sales efforts (mini-sites, email marketing, etc.) | YES | NO |
| Features | CTS | Arrivia |
|---|---|---|
| 24/7 Live Member support delivered entirely in your brand | YES | NO |
| 24/7 Member support by Phone, WhatsApp, Chat, Email Pre, and Post booking | YES | NO |
| 24/7 Lifestyle Concierge and Private Travel Agent Benefit | YES | NO |
| Customer support with extensive experience in managing queries related to travel | YES | NO |
| Transparency, 100% Customer Interaction monitored and analyzed for optimal Customer Satisfaction, published to your personalized reporting dashboard | YES | NO |
Customer Support
| Features | CTS | Arrivia |
|---|---|---|
| Hotels, Apartments, Villas & Resorts | 3 million worldwide up to 78% discount | 1.5 million worldwide at up to 70% discount |
| Vacation Rentals | 90% of the timeshare inventory worldwide | Limited |
| Cruises | 45,000+ itineraries, 27 cruise lines | 30,000 itineraries, 15 cruise lines |
| Flight carriers | 950 traditional and low-cost carriers | 700 global carriers |
| Activities | 400,000+ | 150,000 |
| Tours | 25,000+ Niche and adventure Multi-day Tours worldwide | NO |
| Discounted Car rental | YES | LIMITED |
Most Comprehensive Booking Engine
| Features | CTS | Arrivia |
|---|---|---|
| Catalog of 30+ lifestyle and travel benefits | YES | NO |
| Group booking Service | YES | NO |
| Private Jet & Yacht Charter Service | YES | NO |
| Thousands of Shopper discounts, including theme parks such as Disneyworld | YES | NO |
| Shopper discounts and lifestyle benefits for everyday incl. brands such as Disney World | YES | LIMITED |
| Insurance products (medical, luggage, flight) | YES | NO |
Benefits a-la-carte
*ARRIVIA” is a registered trademark of Arrivia, Inc. and is not affiliated with, endorsed by, or sponsored by Custom Travel Solutions.
Case Studies
300%
Average improvement in revenue per user by switching the recurring fee business model to Custom Travel Solutions.
$1.3 M
Savings made by members of a leading membership platform in Europe using members-only rates on hotels & flights
4X
Better member renewal rates when a vacation club switched the membership platform to Custom Travel Solutions.
95%
Customer satisfaction score achieved by a travel club with our 24x7 support through chat, email & phone in multiple languages.
Recognizable and Trusted Brands available to your members (and more)
Your Platform - Your Look
With multiple options for each design element, you can build your front end to look precisely how you want it. Give your members travel tech that travels with them with native mobile apps available for both iOS and Android!
Unmatched Member Benefits with Member Only Rates
3M+ Hotels
Car rentals
40,000+ Cruise Itineraries
950+ Airlines
Visa & Passport Services
Flight Insurance
24x7 Private Labeled Member Support
Multi-Lingual support
Chat, Call, Email, WhatsApp
24x7 Availibility