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Managing Member Retention in Overpopulated Elite Tiers in Loyalty Programs

The Challenge of Maintaining Member Retention for Elite Loyalty Members Elite tiers in loyalty programs are supposed to embody exclusivity, offering top-tier members unparalleled benefits. However, overpopulated elite tiers have become a growing challenge as loyalty programs expand. This dilution of exclusivity often leads to dissatisfaction, decreased engagement, and increased churn among members who once […]

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Building a Strong Travel Club Brand: Tips and Best Practices

Creating a compelling brand for your travel club isn’t just about having a catchy name or an eye-catching logo. It’s about creating a storyline that keeps the listeners hooked, understanding your audience, maintaining consistent messaging, and presenting a polished visual identity.  A strong brand can differentiate between a fleeting visitor and a lifelong member in

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The Cruise Tourism Industry of 2024 – Trends & Outlook for the Future

The cruise tourism industry, a vital component of global tourism, has charted a course through turbulent waters over recent years. In 2024, it stands stronger than ever, propelled by innovation, resilience, and an unwavering commitment to offering unforgettable experiences on the high seas.  This year’s State of the Cruise Travel Industry Report by the Cruise Lines International

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Why Are Travel Insurance Products Gaining Popularity In 2024?

Travel insurance covers the costs and losses associated with traveling. It’s an essential tool for travelers, protecting potential issues arising before or during a trip. Travel security products include coverage for medical expenses, trip cancellations, lost luggage, flight accidents, and other unexpected travel-related expenses. This coverage particularly benefits those planning trips abroad, extended vacations, or

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2024 Bleisure Trips Outlook and its Travel Benefits For Employers

The travel industry has seen many shifts in the last few years. One of the most noteworthy ones is the emergence of white-labeled solutions that offer clubs and loyalty programs a constrained way of providing benefits and rewards to their audience.  The real game changer in this domain is private-labeled travel solutions, which give the

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2024 Bleisure Trips Outlook & its Travel Benefits For Employers

Bleisure travel, a fusion of business and leisure, is swiftly becoming the preferred mode of travel for modern professionals. A portmanteau of business and leisure it refers to a type of travel where individuals combine business trips with leisure or recreational activities. It involves extending a work-related trip to include personal enjoyment or relaxation time. 

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The Synergy of Travel and Banking – Cultivating Loyalty and Wallet Share

The consumer banking space is being redefined, with leading financial institutions like JPMorgan Chase, Capital One, and Citi extending their reach into the travel industry.  This expansion signifies a radical shift, with banks emerging as integral parts of the travel sector, intending to drive customer loyalty and expand their financial footprint. Before exploring how travel

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9 Factors Travelers Are Considering When Booking That You Should Know As a Travel Solutions Provider

As we ease into the second quarter of  2024, the travel industry is undergoing constant innovation, and travelers’ use of travel solutions is also evolving.  A recent Forbes Advisor survey revealed that nine out of ten Americans plan to travel at least as much in 2024 as they did in the previous year, while 40% aim to

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CTS partners with Cruisewatch to elevate its support experience

PRESS RELEASE: Cruisewatch.ai Expands into US Travel Club Market through Partnership with Custom Travel Solutions January 2024 – Immediate Release Hanover, Germany – cruisewatch.ai, and sister-brand AIntensify.com pioneering leaders in voice and text analytics, proudly announces its collaboration with US-based Custom Travel Solutions (CTS), a travel club builder. This partnership underscores cruisewatch.ai’s commitment to omnichannel

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How To Start A Travel Club

One of the emerging new trends in the consumer travel industry is the utilization of private travel clubs to secure better deals and values. Although these clubs have been around for decades (e.g., American Express and AAA), we are now seeing highly specialized and focused travel clubs within targeted consumer communities and special interest groups.

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