Blog

From Concept to Conversion: Building a Lifestyle Luxury Vacation Club That Attracts High-Net-Worth Clients When it comes to travel, especially high-end travel, exclusivity is no longer a bonus; it’s the baseline. For brands seeking to attract high-net-worth individuals (HNWIs), a compelling luxury travel membership isn’t just about five-star stays or private jets. It’s about building […]

Customer Relationship Management Strategy: How Omnichannel CRM Elevates Travel Loyalty Maintaining strong customer relationships in the travel industry requires more than generic perks and a few discount codes. In an era where travelers move across multiple touchpoints, websites, mobile apps, social media, and phone support, brands need a customer relationship management strategy that delivers cohesive,

Comparative Analysis: B2B Hotel Portal vs. OTA Platforms – Which Model Strengthens Your B2B Travel Relationships? In the competitive world of b2b travel, companies often face a critical decision: invest in a dedicated B2B hotel portal or leverage an Online Travel Agency (OTA) platform. Both options offer distinct advantages for b2b travel booking, yet they

Coalition Loyalty Programs as a Growth Strategy: Negotiating Win-Win Partnerships in Travel The modern travel sector is highly competitive, and capturing and retaining customer attention can be challenging. One strategic approach that continues to gain traction is the use of brand loyalty programs in the form of coalition loyalty initiatives.  These allow multiple brands to

What are Perks, Really? First things first: what are perks? They’re the bonuses, the extras, the little “thank yous” that make your customers feel special. In travel, perks mean free upgrades, exclusive discounts, or points toward a future trip. But for you, the business owner, they’re more than that, they’re tools to drive retention and

Blog Why Travel Subscription Programs Need a Car Rental Booking Software?​ For travel subscription programs and membership-based travel services, offering seamless car rental solutions isn’t just a nice-to-have; it’s a necessity. Imagine a traveler booking their entire trip within a single platform, including flights, hotels, and ground transportation. That’s the convenience a car rental booking

Blog 5 Common CRM Mistakes That Hurt Loyalty Program Performance (And How to Fix Them)​ A loyalty program is only as strong as the Customer Relationship Management (CRM) system behind it. If your CRM and loyalty programs aren’t working together, you miss out on opportunities to increase engagement, boost retention, and drive revenue. Too many

Blog Travel Trends to Watch in 2025 & What They Mean for Subscription Travel  The world of travel continues to evolve, driven by changing consumer preferences, technological advancements, and a growing awareness of sustainability. There has been a lot of speculation and predictions by key players in the industry.  As we enter 2025, these emerging

Blog What is Experience Based Travel, and What Trends Are Expected Around It in 2025? Travel is evolving into something far more personal and immersive. Gone are the days when ticking off landmarks was the main objective. Today’s travelers seek experience based travel, focusing on shared moments like attending live concerts, cheering at sporting events,

Blog From Print to Profit: How the Publishing Industry Can Integrate a Travel Subscription Program to Revive Revenue Streams The publishing industry has faced significant challenges in recent years. The stats in 2024 show that print circulation in the US dropped by 14%, and the UK regional newspapers also lost a quarter of their sales

Blog The Rise of Split Payment Culture in Travel: What It Means for Membership Programs The travel industry has experienced a seismic shift in how consumers approach payments. Split payment options are becoming a dominant trend, reshaping the way people budget and pay for travel experiences. For membership programs, this shift presents unique opportunities and

Blog Optimizing Travel Club Membership Retention Through Behavioral Segmentation and Targeted Content Why Retention Matters for Travel Club Members?  Membership retention is critical for the success of travel clubs. Attracting new members is essential, but the real profitability lies in retaining loyal members. Research shows that retaining an existing customer is 5–10 times more cost-effective