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The airline industry has long relied on traditional fare structures and frequent flyer programs to maintain customer loyalty. However, the rise of airline subscription programs is transforming how airlines engage travelers.  Like entertainment and food subscriptions, these new models offer recurring value, allowing travelers to fly more often at a predictable cost. Airlines like Alaska Airlines […]

Data sovereignty is becoming increasingly important and a growing topic of concern for different industries, specifically the travel industry, where sensitive user information is handled on a day-to-day basis. For Closed User Groups (CUGs) operating in the travel space, maintaining the integrity of their users’ data is not only necessary but also a competitive advantage

One of the best and most productive ways to boost customer involvement, retention, and satisfaction is to incorporate travel benefits into loyalty programs offered by banks and financial institutions.  However, this integration requires extensive management so the bank or financial institution can meet its revenue goals. These organizations must partner with a private label provider

We are thrilled to announce that Custom Travel Solutions has been nominated as the Best White-Label Travel Club Provider by the prestigious World Travel Tech Awards. This recognition reflects our unwavering commitment to delivering top-tier travel technology solutions that enable closed user groups like membership organizations, travel clubs, and loyalty programs to leverage travel to

Relationship marketing is a strategic approach that emphasizes building and maintaining long-term connections with customers. Unlike traditional marketing, which often focuses on one-time sales or short-term goals, relationship marketing is about creating lasting relationships that continue to bring value to both the customer and the business over time. This approach recognizes that satisfied customers are

Travel rewards refer to loyalty programs and incentives airlines, hotels, and other travel providers offer to encourage customer loyalty. These rewards can include points, miles, or status benefits travelers earn when booking flights, hotel stays, or other travel-related services.  Accumulated rewards can be redeemed for future travel, upgrades, or other perks. Many credit cards also

What is an Accommodations Booking API? An Accommodations API is a software interface developers utilize to access and integrate information related to accommodations into their applications or platforms. These booking APIs help travel booking platforms access hotel, apartment, resort, and other lodging information in real time. Travel platforms can access a variety of lodging choices

Member engagement is as important as getting as running a business. Keeping members engaged in today’s age of short attention spans can be challenging, particularly in light of the flood of information and the frequent criticism on social media.  To face this challenge smartly, travel subscriptions or loyalty programs can focus on cultivating real connections

Subscription services are becoming increasingly popular as an affordable and adaptable travel option in today’s fastly evolving market. These programs have been around for a while but are now getting the attention they deserve. We’ve seen some big names enter this domain recently, for example, Wizz Air, Alaska Airlines, etc, with their flying passes. On

The trends and changing customer behavior has influenced the travel industry and as a result it is set to grow by 20% in 2024. One sector that is changing its face altogether is travel reward programs, which are changing in order to serve the modern day travelers.  Travel rewards can come in different forms according

Relationship marketing is a strategic approach that emphasizes building and maintaining long-term connections with customers. Unlike traditional marketing, which often focuses on one-time sales or short-term goals, relationship marketing is about creating lasting relationships that continue to bring value to both the customer and the business over time. This approach recognizes that satisfied customers are